From the get go, you need to identify your deputy. You as the business owner cannot run a business 24/7 365 days a year once you have a client base that is too much for one person to handle.
The benefits of succussion planning are the same as staff engagement, it provides people a purpose to their job. Giving people responsibility of certain jobs that are above the norm, definitely has its benefits.
Support your line managers with people assessments. Are your organisation’s managers well equipped to dig into this detail? People assessments can be great tools to help managers understand their people better and provide a shared language to discuss soft skills. Combined with quality feedback, psychometric assessments can be one of the fastest routes to boosting self-awareness amongst employees, teams and leaders, thereby alleviating common causes of frustration.
Open conversations about how each person works best will contribute to a more harmonious team environment, increase employee confidence and ultimately better business performance. Protect your assets by providing your managers with the right tools!
Employers who proactively ask for feedback are showing a sincere commitment to making their business a workplace of choice – if your employees have a voice and feel a connection to the organisation, they are more likely to want to stay. Rolling out an engagement survey is a fantastic opportunity to find out what employees really think about the company – what do they enjoy, what would they change, what would they like to do more/less of, what’s working and what’s not? With this information at your fingertips, you are in a prime position to make improvements that are bespoke to your organisation and also maximise what your organisation is doing well.
